The Riches in the Niches

Well, at the risk of turning this infrequently-updated blog into a series of Dilbert re-runs, I hereby offer yet another:

Dilbert.com

The marketing thought of the day is this:

Start in the niches, but do so strategically, and over time you can grow to dominate a market. Identify the keywords that you want to control, and start with PPC to test them out, then start developing web properties to rank organically on those terms. Over time, you add more and more properties until you’re truly dominating the term.

Rinse, repeat.

Take another term in your market and do the same.

The trick here is to look at a niche as being basically a single keyword or a very small subset of keywords. We’re not talking about “weight loss” as being your niche! Forget it. You’ve got to go WAY deeper than that.

I’m not going to lay it all out for you here, because that would take a lot of time, and frankly, it should be a product. :)

But I hope you get my drift here…

Happy Friday.

Split Testing: The Golden Rule Of Internet Marketing

Note: this an article I wrote a few months back as a guest post at BradleySpencer.com.

Lately I’ve been doing a lot of testing with landing pages, and some interesting things have come out of that. Actually, to be more precise, I’ve been testing ad copy / landing page combinations, but today we’re mostly just talking about landing pages.

Remember – as a marketer you need to test everything on your site, so even if the following has worked for me, you can’t just go and implement the same on your own site without testing – you might find your market is quite different from mine.

So… what is the prevailing wisdom on landing pages? Well, one school of thought (a very popular one, I might add) says it needs to be as short as possible, ideally with everything above the fold. Sounds pretty good, right?

I mean, it makes sense – you want people to see your whole message immediately, without having to do extra work to get to the opt in. If they have to scroll, a certain percentage of the traffic will simply not bother.

HOWEVER – the catch 22 with landing pages is that you need to give them enough information to make the decision to opt in. So there’s a balancing act going on here – you want as little as possible, to make things as easy as possible, and yet at the same time, you need to balance that with enough information that they become engaged.

Recently I tested this idea on one of my pages for a few days. You can see the results from the split test right here:

The variation in this case was the same as the control page, except that I hacked off a few paragraphs of copy that I thought may have been ‘overkill’ for what was needed. It brought the page up above the fold, and basically brought my page into line with the short page school of thought.

Well, as you can see, the short copy bombed. I stress – the length of the copy was the ONLY difference between these two. According to the mighty Goog – the original, long copy version of my landing page out pulled the shorter. Why is that?

Well, it turns out that the bit of copy I chose to hack was apparently speaking to a lot of people. It basically said there are two types of ____. One does XYZ, and the other does everything better than XYZ. (I’m simplifying here :) … My free course can help you learn to be the second type…

I’ve kept it generic so your brain doesn’t get stuck into a box about my particular market – you can use this idea anywhere.

On a side note, you may be wondering why the conversion rate is only 10% or so for an opt in… that’s because of the ad copy I’m using. The ad copy (banner ads on Google in this case) pulls incredibly high CTRs by grabbing people’s interest. The nature of the ad being what it is, many people click off after landing on the page… yet the tradeoff of far more traffic works out favorably for me in terms of cheaper conversions.

A different example – a friend of mine recently created a landing page that broke pretty much every ‘rule’ I know of  on landing pages. It was hugely long, only had a single opt in box at the very bottom of the page. It had hardly any graphics… Basically 2-3 pages of solid text. The only traffic he sent there came off his signature on a forum… and yet in a couple of days he got 180 or so views of the page, and something like 140 opt ins.

How can that be? Because his traffic was pre-qualified… they’d already seen his forum posts and knew something about him, therefore they were willing to read and engage with his long copy page, and many opted in as a result.

So the moral of the story is this: use a landing page that is appropriate for the traffic you’re sending to it. Yes, this means you’re likely going to need multiple landing pages… probably at least one for every campaign you’ve got running if you want optimal results. If you truly want the best results possible, you need to segment each traffic stream and then TEST your landing page for that stream until it performs the best it can.

At the end of the day – no matter what all the ‘gurus’ tell you about internet marketing… the fact of the matter is they’re probably just telling you what has worked for them, as I’ve just done. It doesn’t mean it will necessarily work for you. Each market and offer is quite different.

The only way to know is to test.

Protecting Your Customer List

Well I might not blog regularly, but one thing I do every single day, pretty much without fail, is check the daily Dilbert.

Here’s another fun one for you:

Dilbert.com

Dilbert has this amazing way of making a fun situation out of everyday business topics.

The issue here is how well are you protecting your list (you DO have a list, right?). And by protecting, I’m not talking about selling your names to the highest bidder; hopefully you’re well beyond that point. A responsive list is worth far more to YOU than the few bucks you’ll get by shilling it around.

Maybe you’ve heard of the Syndicate… Frank Kern’s little group of BFF’s who mail for each other night and day ad nauseum.

Or perhaps you’ve been tempted to JV with the first person that asks…

Well, mailing FOR other people is essentially giving your list away, except that you’re not selling it.

And you need to be extremely aware of who and what is being exposed to your list, because long term, the profits off a single JV simply don’t compare to keeping the integrity of your list intact.

You mail out an offer that turns out to be rather questionable, and you go down several notches in your subscriber’s eyes… every single time. Pretty soon, this can be a recipe for a non-responsive list.

I recently received one of these “JV Invitation” style emails. In it the guy was talking about the product owner’s own list, which was apparently over 100,000 names. Apparently, this gave him the ability to send hordes of traffic with a single email.

I would have been marginally impressed, if he had left it there. However, he quickly jumped in and defined “hordes” as being “over 5000 clicks.”

Wait a sec, did he say “5000″? That’s only a 5% click through rate! Actually, it’s less, considering his list is apparently bigger than 100k… In my world, 5% is darn near dead. I routinely get more volume than this out of lists a quarter the size.

Interesting though eh? Of course I’m jumping in making assumptions here, because I really don’t know all the details in this particular case, but in general, I’ll say that if you participate in the mailing frenzy each and every time they ask, pretty soon there’s nothing that differentiates you from everyone else anymore, and at that point, why bother reading what you have to say?


Are You Simply Guessing?

I just discovered there’s an embed code on the daily Dilbert, so you can expect to start seeing some of those on here hehe. Here’s a great one from today:

Dilbert.com

Moral of the story though is marketing should be actions you take based on information you have about your clientele. It should NOT be shooting around in the dark…

So head on over to Quantcast.com, or Alexa, or one of the various other places online that give you things like that and get busy figuring out your demographics, for starters!

Marketing FAIL

Driving around town lately, I’ve noticed a number of these ads at the bus stops.

Now I guess on the one hand, at least this got my attention. But, that might have something to do with the fact that I read pretty much every ad I see, just to see what they’re doing or not doing.

After all, that’s the game we play, right?

So what’s the big deal about this ad? Part of me wants to just throw it out there as comment fodder, but then on the other hand, there’s a valuable lesson to be learned here, and I don’t want to pass it up.

FIRST FAIL:

This ad is all about them.

Here’s a thought for the day:

Your customers do not care about you, they care about themselves.

It is only when you align your interests with theirs that they begin to care. So making an ad that is so blatantly about themselves has zero appeal to the customer… in my humble opinion.

SECOND FAIL:

The SECOND FAIL in this ad (there are more – if you spot them, please comment below) is that there is no offer.

This is the epitome of the “build it and they will come” mentality.

“We’ve got such great printing, customers will automatically choose us for their needs”

You’ve most likely heard it said before that if you don’t ask for the sale, most times you’re not going to get it.

THIRD FAIL:

The THIRD FAIL is that we’re not even told what their product is. After all printers typically deal in quite a range of products… do they specialize in anything? Are they a Jack of All Trades? Master of None?

Are they the best brochure printer in town, or do they just do bus-stop banners?

Have you ever seen a grocery store advertise themselves by saying something like: “We’re awesome” ?

No, you get flyers in the mail with specific offers and specials. Note I mentioned SPECIFIC…

Ok, no more freebies. I already hinted at another FAIL in this ad, and I could keep on going, but let’s open this up. Can you spot more problems with this ad? If so, leave a comment below and get the ball rolling.