Category Archives: Outsourcing

Definitely Use Escrow for Outsourced Projects

I used to get a lot of little projects done for me on Scriptlance.com – things like header design and other little graphics projects.

However, recently I thought I’d start using some people from a popular forum I participate in.

Only problem is, most times they require the money up front before they start work. I can see the sense in that, from their perspective. For that matter, I do the same when I’m charging out my services. (well, 50%).

Unfortunately, on about 3 separate projects that I’ve now used that system (paypal, pay up front) I’ve yet to receive a satisfactory result. I get an initial burst of activity and some sort of deliverable, which inevitable requires modification.

Then the modification process starts to drag out; communications become slower and slower with more days in between responses.

Admittedly, part of the problem is on my end as well, as I should be prompt in my communication and stay on their case.

So what’s the lesson to be learned here?

Use some form of escrow whenever you’re dealing with someone online and the deliverable will come at a different time than the payment. Places like Escrow.com work well, I’m told.

The benefit is that the person you’re hiring knows they’re guaranteed their money, if they deliver. You know that you’re guaranteed delivery, or you don’t pay. Win-win.